Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.

Sometimes, the issue may be because a file that you are trying to open has been infected with a virus and your antivirus program has been unable to remove it. Using all the above methods, users can fix Outlook Not Responding issues. Sometimes, there might be a high chance that the PST file may be corrupted. In that case, users want to go with a secure way to repair their corrupt or damaged PST files.

There are three steps you can take to try to get Outlook working again. When you are unable to log into the add-in, or the add-in does not load correctly, uninstall then reinstall the add-in. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

In this case, you’ll have to remove your app’s cache to resolve your issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If your issue with Outlook persists, use the repair tool’s "Online Repair" option to fix your app problems. This option takes longer than the first one and requires an active internet connection to resolve your app issues.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Visit Firefox support to learn how to Disable or remove Add-ons. Some users may not be able to empty their Deleted Items folder.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We're aware of an issue where some users see the error message "Your message Official Fix Outlook guide can't be displayed right now".

As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC.

Outlook will detect this and asks if you want to start Outlook in Safe Mode. Select "Update Options" and then choose "Enable Updates". If prompted to allow Outlook to make changes to your computer, select Yes.

The SysCurve tool, in particular, stands out for its ability to repair corrupt PST files efficiently, offering an accessible solution for both technical and non-technical users. Its compatibility with older versions of Outlook and its user-friendly interface make it a versatile option for various PST repair needs. A safe approach to repair Outlook data files involves initially trying manual methods such as exporting data to a new PST file. This method can often resolve issues without any data loss. Additionally, if these manual techniques are insufficient, you can use tools like the Outlook PST Repair Tool to repair PST files. These tools are specifically designed to address more complex issues while preserving your data.

So, we have produced this list of general things to try to resolve your problem in Outlook. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Blocking someone doesn't stop their email from coming to your mailbox, but it does automatically move the message to your Junk Email folder where you can review it (in case it was blocked in error).

If the check box is cleared, the service or startup program doesn't run when you restart the computer. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by Official Fix Outlook guide visiting your antivirus software vendor's website.