This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a guide to repair Outlook problems new rule that corrected the wrong campaign verdict for all impacted customers during the incident. You might need to set Windows Update to automatically download and install recommended updates.

If Outlook works in Outlook Safe Mode but resetting your dat-files did not help, then the issue is most likely caused by an add-in. When typing, please note the space between outlook.exe and /resetnavpane.If you encounter this issue more often, see this Quick Tip to find a more definitive solution. If Outlook shows an error like "Cannot open attachments", this could be due to unsupported guide to repair Outlook problems file formats, outdated Outlook versions, corrupted attachments, or security restrictions. Please install the latest updates on your phone to resolve the issue. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service.

When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. As we know about common errors in Outlook, now let’s discuss the quick fixes to troubleshoot all these errors. Find solutions to common problems or get help from a support agent. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions.

Read how to Add your Outlook.com account to another mail app. Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com.

These often help resolve issues without the need to contact support. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation.

Get Help has troubleshooters for guide to repair Outlook problems classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. No matter how well written add-ins are guide to repair Outlook problems (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all.

Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites. When you add someone as a favorite in People, they'll also show up under Favorites in Mail, and the other way around, provided that the contact has an email address. Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com.

You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. In this article, we have discussed a very common problem many Outlook users face, i.e., Outlook hangs on loading profile or Outlook keeps freezing. I have shared 8 different solutions that can help you fix Outlook errors like Outlook not responding. I hope the information shared above will be helpful for Outlook users. For older Outlook versions (2007 and earlier), make sure your send/receive settings guide to repair Outlook problems are correctly defined.

Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. Uninstalling office leaves behind a lot of junk, the recovery and support tool will scour it. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.

A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. We are aware that some users may not be able to receive email from Gmail accounts.