Troubleshooting Outlook: 12 Ways to Fix Send Receive Errors
Julianne Havelock edited this page 1 week ago

If you are using an outdated or over-protective Antivirus software, it may conflict with Microsoft Outlook or any of the Outlook add-ins you have installed. Consequently, the Antivirus program will block the add-ins and stop Outlook from functioning properly. Also, ensure that a reliable and webpage trusted vendor provides the Antivirus program you are using.

If you're tired of different bugs slowing things down or dealing with corrupted files, we are happy to show you how Mailbird can give you a better experience. In typical Microsoft fashion, there are also additional rules for certain older platforms that webpage will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password.

Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app. Existing Hotmail accounts have been permitted webpage to keep their email addresses as well. You can still create a new email address with @hotmail.com as the domain name. If Microsoft Outlook is not working, we might be able to help you pinpoint why.

Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. You have successfully created a Distribution Group. The maximum number of distribution group members is 100,000 members, and the recipient rate limit is 10,000 recipients per day. Step 1 - The hard limit of recipients for a single email message is 300. Reduce the number of recipients for a single email to less than 300.

There are three steps you can take to try to get Outlook working again. When you are unable to log into the add-in, or the add-in does not load correctly, uninstall then reinstall the add-in. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

However, for severely corrupted PST files, it’s webpage recommended to use a third-party repair tool. In this regard, we recommend Kernel for Outlook PST repair tool to save your precious time. Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up. The issue might be difficult to identify if you have multiple accounts and a long history with Office 365, Exchange, and Outlook.

Outlook is crashing when the track email button is clicked OR Outlook debug logs show error "object ... If you're having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild.

Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Use the classic Outlook connectivity troubleshooter to resolve intermittent connectivity issues.

One of the failed sign-in windows showed a long string under a field labeled Microsoft Information Protection API. Running that value through the Entra admin portal revealed what we needed. At that point, the focus shifted to what was happening during authentication. The answer came from a closer look at the Microsoft Entra sign-in logs and a hidden dependency that I wasn’t aware of.

The good news is that Outlook has a built-in tool to scan for corrupted files. You can also make PST files a smaller size that won't corrupt as easily. If you are using Outlook on a PC, you can check to see what is currently permitted by your computer or try to reset the Credential Manager and remove any old passwords. There are a number of reasons this issue arises, which makes it even webpage more infuriating.