With this method you can talk to a real person from the Outlook customer service on the phone. Fortunately, there are other ways to get in touch with the Outlook support department. If you can't receive new email messages, there are several troubleshooting steps you can take. If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook.

The easiest way to find out if this is the problem is to temporarily disable your antivirus software and log in to Outlook as usual. If the prompts go away, you'll know it was the antivirus software. Check your settings to see if you've got the troubleshooting Outlook startup issues "always prompt for password" feature enabled. It could be as simple as an out-of-date version of Outlook's software. Once an update has been run on your system, the bug may be rectified.

Logging into Outlook 365 provides a seamless experience across devices and integrates with the broader ecosystem of Microsoft 365 applications, enhancing productivity and collaboration. Once the software is installed, it will guide you through the steps to figure out what’s wrong with your Outlook account and help you find the best solution. If this doesn’t work, you’ll need to get in touch with Microsoft support. Microsoft recommends using their support portal to initiate help requests. This involves starting through automated help, which can then direct you to phone assistance.

If Outlook is set to only download headers, each time you access the email it has to connect to your server to retrieve the body of the email, which takes time. Downloading the troubleshooting Outlook startup issues full email will keep it local so later access is much faster. Delaying non-essential updates, in some cases, allows Microsoft to refine them further before they are installed. We recommend that you don’t have monthly updates enabled for Office 365 ProPlus, as these have been known to cause intermittent issues. The most practical version to use is the semi-annual release. There is a new version of Outlook available, which depending on company policy, can be user activated.

Also, we go over the stepwise working procedure of both solutions and the reasons behind PST file corruption issues. The Inbox Repair tool or ScanPST.exe is not a convenient way because of multiple restrictions. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files.

Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. We're investigating the issue and will update this page when a fix is available.

Since Microsoft updates its support processes and offerings regularly, the best first step is always to start with their official support website or the help options within the product you’re using. For the most accurate and up-to-date information, checking the official support documentation from Microsoft and Google is recommended. Microsoft implements several security measures to protect your Outlook account, including encryption, suspicious activity monitoring, and automatic sign-outs after periods of inactivity.

In the dashboard's summary tab, you can access a helicopter view of where you might have problematic areas. Based on this information, you can navigate to the respective tab to troubleshoot in more details. I have to remind folks of that quite often troubleshooting Outlook startup issues when they cook guaranteed email response times into contracts. Another potential alternative is to use a light-weight search product. For example, there used to be an Outlook search product called Lookout.

Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. Ensure that your Outlook recycle bin is empty and then run the Compact Now command to complete the mailbox housekeeping exercise. This, along with all other features, is conveniently available across all platforms for efficient inbox management on any device.

The person who sent you the invitation will need to remove your permissions and then send a new invitation. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. Outlook supports sending from a secondary connected account for Microsoft owned domains such as @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for third-party domains. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address troubleshooting Outlook startup issues is the primary alias.